I'm trying to upload artwork for an A3 board. The template provided is not working - it is saying that is should be 426 x 303 but the template is only 420 x 297 and so it fails the upload.
Any advice greatly recieved.

Hi kbain

I have checked and the template is the correct size. Could you tell me what software you are using? The template may just be behaving unexpectedly.

Hi, I was trying to upload from a file I'd saved - it was saved as a pdf from word into adobe.
It worked when I used custom settings with Illustrator - I had to buy it to get it to work.