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No order confirmation
  • Posted By : shanmia
    Member Since: 11th February 2018
    Posted on: 13th February 2018 10:39 PM
    Hi

    I placed an order for a game today and have had a Paypal payment confirmation but no order confirmation or anything like that? Can you confirm that my order is in processed and likely dispatch date etc?

    Many thanks
  • Posted By : Ivory
    Member Since: 21st April 2016
    Posted on: 14th February 2018 9:40 AM
    Hi Shanmia,

    We will private message you requesting some details of you order to confirm and discuss.

    Regards,
    Ash.
  • Posted By : steev84
    Member Since: 28th December 2017
    Posted on: 15th February 2018 11:38 AM
    Hey there Ash,

    Sorry to be a pain but I find myself in the same position as Shanmia, but I placed my order back on February 2nd, would I be able to get a dispatch date estimation too?

    Thanks so much,

    Steve
  • Posted By : Ivory
    Member Since: 21st April 2016
    Posted on: 15th February 2018 11:40 AM
    Hi Steev84,

    Could you quickly check your junk folder please and if it's not there please private us and we will look into this.

    Regards,
    Ash.
  • Posted By : steev84
    Member Since: 28th December 2017
    Posted on: 15th February 2018 6:21 PM
    Thanks so much! You were quite right, it looks like it went into my junk mail!

    Really appreciate the quick response, thank you!
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