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Delivery not arrived
  • Posted By : MatthewLED
    Member Since: 22nd August 2017
    Posted on: 8th November 2017 9:36 PM
    Hi. I ordered my game 4 weeks ago and the payment was taken one week ago, but still no sign of it.

    Please could you send an update on the status of this order.

    Thanks,
    Matthew
  • Posted By : Ivory
    Member Since: 21st April 2016
    Posted on: 9th November 2017 8:27 AM
    Hi Matthew,

    Apologies for the delay in your order. We have had a slight staffing issue which along with Essen recently has left us with a backlog of orders. I have checked production and know your game is in the finishing stages so it should be going out today or tomorrow.

    Regards,
    Ash.
  • Posted By : MatthewLED
    Member Since: 22nd August 2017
    Posted on: 10th November 2017 1:50 PM
    Ah - thank you for responding so quickly. My game just arrived! :-)
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