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Difficulty with the Quad fold Board Artwork.
  • Posted By : Yossii
    Member Since: 8th June 2017
    Posted on: 20th July 2017 9:22 AM
    I am having difficulty uploading art work for the Quad Fold Board.
    I get the image within the red line and then black out the area around it for the bleed.
    When I upload it I am told the image is too big.
    The image in on the template provided and is less than 150mb and within the given boarders.
    What am I doing wrong or is it the initial template?
    All help most gratefully received!
  • Posted By : Ivory
    Member Since: 21st April 2016
    Posted on: 20th July 2017 9:39 AM
    Hi Yossii

    I have looked into your problem and I can see that you are uploading a file that is 454mm x 454mm. Your artwork needs to be 456mm x 456mm as the template.

    I hope this helps.
  • Posted By : Yossii
    Member Since: 8th June 2017
    Posted on: 21st July 2017 10:16 AM
    Hi again
    Thanks for your help but its still proving troublesome.
    When I open the template in Photoshop to put my image on the actual size of the template is 453.23mm by 453.23mm, this size doesn't work.
    I tried to resize the template to 456x456 and it says its too big!
    Any help most gratefully received!
  • Posted By : Ivory
    Member Since: 21st April 2016
    Posted on: 21st July 2017 4:01 PM
    Hi Yossi,

    We've had a look at what you're uploading its definitely the wrong size still. Not to worry though email us on gamemaker@ivory.co.uk with the artwork and we can take a look at what's happening here and offer you help :)

    Any questions please do not hesitate to get in touch.
  • Posted By : Wongie
    Member Since: 5th June 2017
    Posted on: 10th August 2017 2:07 AM
    Hi there, I am also having trouble with the quad-fold board. The template downloads at 460x460 and the requirement is 456x456 and after adjusting my photoshop file it says that the file is too big. I've tried other sizes just on the off chance that they might work but everything says the file is too big (even though I've tried smaller). My current file is 456x456 and 300DPI and much less than the maximum 15Gb. Please help!
  • Posted By : Ivory
    Member Since: 21st April 2016
    Posted on: 10th August 2017 8:18 AM
    Hi Wongi

    Sorry for the confusion. The max file size was being displayed incorrectly. The file size limit for quad fold boards is 100mb.

    Regards

    Rob
  • Posted By : Wongie
    Member Since: 5th June 2017
    Posted on: 10th August 2017 12:01 PM
    Ah excellent! Now I just need to reduce the file size haha

    Thanks a lot

    William
  • Posted By : Ivory
    Member Since: 21st April 2016
    Posted on: 10th August 2017 4:09 PM
    Hi William

    With photoshop un ticking the preserve photoshop editing capabilities when saving usually makes a massive difference to file size. Just remember to keep a master copy with that option still enabled.

    Regards

    Rob
  • Posted By : Wongie
    Member Since: 5th June 2017
    Posted on: 10th August 2017 4:34 PM
    Brilliant. Thanks again!!
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