Thanks for having a look. I have just checked it and it still looks the same. There is also some distortion. I made it in Inkscape and then exported it in PDF. It dose open as a PDF document with no issues. I am thinking I should see the whole board as the caption says 'what you see is what we print'
We have taken another look at things and we believe we have found the error.
Could you please delete the artwork you uploaded and re-upload to the site.
Have you checked your spam or trash?
We often find customers who are missing their confirmation or dispatch emails have them in the spam or trash folder. For some reasons some email providers must have us defaulted as spam.